A vacuum lifter is the most convenient and safest way to lift and handle a variety of materials.
Improve the efficiency and safety of your operations with DAL FORNO vacuum lifters.
customer services
We’re here to help, every step of the way
Exceeding Expectations, Consistently:
Your Lifelong Satisfaction is Our Priority
Entrust your lifting and handling needs to our team of experienced professionals. We offer comprehensive technical consulting services and provide access to the most advanced vacuum lifting and handling technologies available.
Technical Questions
Solution to Specific Issues
Quotation Requests
Services
The specialised services we offer are the great added value
for those who choose to acquire lifting and handling equipment from us
Pre- and post-sales services
starting with your needs
- Assistance in selecting the most appropriate system for the customer’s specific needs.
- Assistance in its implementation.
- Helping to make the best use of it
and keep it in the best condition. - Assistance in reconversion or upgrade processes for changed production requirements.
Below, for example, is the process that we follow,
and these are the services that we put in place along the way, from identifying the customer’s needs, to designing
the solution that best meets their requirements,
to implementing it, and supporting it
throughout the life of the system.
Items marked with [*] indicate optional steps
depending on customer requirements
and the relevant contracts in place.
Customer needs analysis
- In-depth analysis of the customer’s specific needs: calls, meetings, verbal and written exchanges with the customer to understand and formulate the customer’s needs, objectives and challenges.
- Evaluation of the type of materials to be handled: determination of the characteristics of the materials to be lifted and handled, such as weight, shape, size and surfaces.
- Initial Work Environment Analysis: evaluate environmental conditions, available space, equipment and workflows in the installation area.
- If an existing facility: Identify critical issues and areas for improvement over the current lifting and handling process.
- Elements for developing a customized solution: creation of a customized project to meet the customer’s specific needs, taking into account all of the above factors.
Equipment design and sizing
- Definition and selection of all necessary components: detailed design development, identifying all components needed for the specific installation, from suction cups to vacuum pumps, hoists and cranes.
- Sizing of the main elements of the installation according to load characteristics and lifting requirements (heights, speeds, frequencies).
- Suction pads selection: selection of the most suitable suction plates for the materials to be handled.
- Vacuum pump sizing: Evaluate the flow rate and capacity of vacuum generation systems (compressed air or vacuum pump) required to ensure efficient operation of the system.
- Hoist and Crane Selection: selection of hoists and cranes with the proper lifting capacity and handling speed to meet the customer’s needs.
- Engineering checks: to ensure that the selected set of components can guarantee the range, operation and safety of the system.
[*]
Layout and installation study
- Analysis of the available space at the customer’s site, taking into account various constraints (heights, accessibility, plant areas, loading and unloading areas, access routes) to determine the most efficient and safe layout for the plant.
- Dimensional optimization of the various plant elements (suction pads, hoists, pumps, jib cranes) to maximize operational efficiency while minimizing operating space and footprint.
- Overall layout optimization: study of the optimal layout for crane installation at the customer’s site.
- Integration with existing systems: integration of the installation with respect to existing systems, such as processing islands, conveyors, production lines. Design to cover the required performances without obstacles and complications, with maximum efficiency and safety.
- Broad indications of pipe and cable runs.
- Fine-tuning of the documentation: creation of drawings and any 3D representations to realistically visualize the plant and facilitate the understanding of the project.
- Cross-referencing of data and possible use of simulation software to verify plant design criteria against performance requirements.
- The layout design takes into account industry standards and safety regulations. In all cases, it must be verified by local certification authorities.
System delivery
- Supply of all necessary components for lifting and handling equipment: suction pads, pumps, vacuum generation systems, valves, signaling and safety equipment, hoists, cranes.
- Supply of assembly manuals, installation plans [and layout drawings].
- Provide operation and maintenance manuals.
[*]
Installation oversight
- Checks for consistency of the field situation and adequacy of third-party supplies (compressors, and others), to ensure component quality and plant reliability.
- Supervision of the installation of the system at the customer’s site, to check that the installation is carried out correctly, in accordance with the design specifications and installation manuals.
[*]
Testing and start-up
- Visual inspection and functional testing of the system to verify proper operation of all components and compliance with design and installation specifications.
- Training of personnel: Train customer personnel in the proper and safe operation and maintenance of the system.
- Actual commissioning and final operational tests.
Standards testing, safety testing, and related certifications must always be referred to the appropriate certifying bodies.
Support and maintenance
- Technical Support: technical support service to resolve any problems, failures or malfunctions of the equipment in a timely manner.
- Supply of wear and spare parts (seals, vacuum pumps or other minor components).
- Preventive maintenance: service contracts with preventive maintenance programs, to minimize downtime, ensure maximum reliability, and extend equipment life.
- Upgrades and Optimizations: study and supply of parts and components for upgrades to improve performance, optimize time and cycles, or adapt the equipment to changing production requirements,
start your path
Join us on our journey to optimize your lifting and material handling processes.
Those who touch the quality of our services and products with their own hands,
choose to stay with us for life.
DF
Hello!
We are Dal Forno
Master the Material
with Advanced Lifting Solutions
Tired of the backbreaking struggle of maneuvering heavy stone?
For nearly six decades, we’ve been the stone industry’s secret weapon.
We understand your unique challenges – the delicate balance of precision and power. That’s why we offer a game-changing selection of innovative lifting and handling solutions.
Here’s how we can elevate your stonework:
- Effortless Maneuvering: Our cutting-edge equipment tackles massive slabs with ease, minimizing strain and maximizing efficiency.
- Precision Control: Say goodbye to accidental damage. Our systems provide the control you crave for flawless results.
- Customizable Solutions: We don’t offer cookie-cutter solutions. We tailor our equipment to your specific needs, ensuring a perfect fit for your workflow.
Ready to transform your stonework?
Explore our comprehensive range
of innovative lifting and handling solutions.
Click the buttons below to learn more!
From the ground up:
- Vacuum lifters: Effortlessly maneuver even the most delicate stone slabs.
- Jib, column and bracket cranes: Provide precise positioning and unrivaled control over heavyweight materials.
Beyond the basics:
- Electric chain hoists and rope hoists: Reliable lifting power for any application.
- Overhead suspended lifting systems: Optimize your workspace for seamless material flow.
Unmatched Versatility:
We don’t just offer equipment – we offer solutions
Our modular approach allows us
to tailor systems to your exact needs
Incorporating:
- Suction Pads: Ensure a firm and damage-free grip on a wide variety of stone and other materials of different shapes and dimensions.
- Vacuum generators: The heart of our lifting systems, ensuring a powerful and reliable hold.
- Electric crane slewing and traversing systems | pneumatic tilting of the vacuum lifting structure: ergonomic handling that minimizes operator fatigue and improves maneuvering precision required for delicate tasks.
- Clamps: Handle even the most porous surfaces with confidence.
Beyond Stone:
Our expertise extends beyond the stone industry.
We’re your one-stop shop for modular, customized, and scalable lifting and handling solutions, no matter your field.
Elevate Your Operations:
Strategic Planning, Advanced Technology.
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